General Information
Food Drinks & Rock’n’Roll d.o.o. respects the privacy of all visitors to www.mrjack.hr and is committed to protecting personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Croatian Act on the Implementation of the General Data Protection Regulation, and all other applicable laws of the Republic of Croatia.
This Privacy Policy explains what personal data we collect, why we process it, how long we keep it, and the rights you have regarding your personal data.
By using this website, you confirm that you have read and understood this Privacy Policy.

 

Data Controller
The data controller responsible for processing your personal data is:
Food Drinks & Rock’n’Roll d.o.o.
Hospitality Company
Stenjevečka ulica 8A
10000 Zagreb
Croatia
VAT ID (OIB): 87386318976
Email: mrjack@mrjack.hr
Phone: +385 1 3732 390
If you have any questions regarding the processing of your personal data, please contact us using the details above.

 

What Personal Data We Collect
Depending on how you use our website, we may collect the following information.
Contact Forms
If you contact us through our contact form, we may process:
Full name
Email address
Phone number
Message content
Any additional information you choose to provide

 

Table Reservations
When booking a table, we may process:
Full name
Phone number
Email address (if provided)
Reservation date and time
Number of guests
Special requests

 

Private Events
If you submit an enquiry for a private event, we may process:
Full name
Phone number
Email address
Preferred event date
Event type
Number of guests (if provided)
Any additional information you choose to share

 

Newsletter
If you subscribe to our newsletter, we will process your email address to send you updates, event announcements, special offers and promotional content.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at mrjack@mrjack.hr.

 

Why We Process Your Data
We process your personal data only where necessary for the following purposes:
Responding to your enquiries
Processing and confirming reservations
Organising private events
Communicating about reservations and events
Sending newsletters (with your consent)
Improving the functionality and user experience of our website
Complying with legal obligations
We never sell your personal data or use it for purposes other than those described in this Privacy Policy.

 

Legal Basis for Processing
We process personal data on one or more of the following legal bases:
Taking steps at your request before entering into a contract (such as reservations or enquiries)
Performance of a contract or provision of requested services
Our legitimate interest in maintaining website security and communicating with users
Your consent (newsletter subscriptions and analytics cookies)

 

Google Analytics
Our website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies to collect anonymous statistical information about website usage, including visitor numbers, pages viewed, time spent on the website and general browsing behaviour.
This information is used solely to analyse and improve our website, its content and the overall user experience.
Google Analytics is activated only after you have accepted analytics cookies through our cookie banner.
More information is available at:
https://policies.google.com/privacy

 

Spam Protection
To protect our website from spam and automated submissions, we may use spam protection services such as Google reCAPTCHA or similar technologies.
These services may process certain technical information, including your IP address, browser type and other data required to determine whether a submission has been made by a human user or an automated system.

 

Recipients of Personal Data
Your personal data may only be shared with individuals and service providers who require it to provide our services, including:
Our website hosting provider
IT support providers
Google Ireland Limited (Google Analytics)
Our newsletter service provider (if implemented)
Competent public authorities where required by law
Your personal data will never be sold or shared with third parties for marketing purposes.

 

Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law.
Information submitted through contact forms, reservations and private event enquiries is retained only for as long as necessary to process your request and communicate with you.
Newsletter subscription data is retained until you withdraw your consent.

 

Cookies
Our website uses cookies to ensure proper functionality and improve your browsing experience.
We use:
Essential cookies required for the operation of the website
Analytics cookies (Google Analytics), which are used only with your consent
When you first visit our website, you can choose whether to accept or reject analytics cookies through our cookie banner.
You can change your cookie preferences at any time through your browser settings or the cookie settings available on our website.

 

Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, misuse or unlawful disclosure.

 

Your Rights
Under the GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete information
Request the deletion of your personal data where legally applicable
Request restriction of processing
Object to the processing of your personal data
Request data portability where applicable
Withdraw your consent at any time where processing is based on consent
To exercise any of your rights, please contact us at:
mrjack@mrjack.hr
If you believe your personal data has been processed unlawfully, you also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

 

Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in legislation, our business operations or the functionality of our website.
Any updates will be published on this page, and the Effective Date will be updated accordingly.
Effective Date: 15 July 2026